Storefront AI overview
of capabilities you turn on individually from your dashboard. That single tag is all you ever install — it renders whichever capabilities you publish. The shopper-facing capabilities live today are the Shopping Assistant, a chat panel grounded in your real catalog; Agentic Kits, curated product bundles rendered directly on your search and category pages; and Agent Support, live human-handoff support chat that can run on its own even with the Shopping Assistant switched off. Publish any, all, or none; the same snippet mounts what you turned on. Everything is configured and published from the Poneva dashboard; beyond the one-line install there is no theme rework, no catalog feed, and no custom code required.
A note on identifiers. Some literal API surfaces — the embed URL, data attributes, and JavaScript entry points — still carry the platform's former product name,
skaii. They are stable, supported surfaces; use them exactly as written in these docs.
Turn capabilities on and off from the Overview
The dashboard Overview has a "What's live" panel with one card per capability. Each card shows an honest status — Live (shoppers see it right now) or Off (not shown to shoppers) — read from real state, and a switch to flip it on or off in place, so you do not have to open the capability to change it. Turning the Shopping Assistant off hides it from every shopper immediately; turning Agent Support off stops offering live human handoff (the assistant's own FAQ answers still run). When the real on/off state is briefly unknown, a card shows a neutral "Set up" / "Checking…" instead of guessing. The same switch and status also appear in each capability's own header.
Where to go next
- Quick start: install — the one-line embed snippet and what happens once it is on your site.
- Shopping Assistant — the chat panel: settings, behavior, and placement.
- Agentic Kits — the kit band on your search pages and the dashboard lifecycle that controls it.
- Agent Support — live human-handoff support chat, including the standalone launcher that appears when the Shopping Assistant is off.
- How serving behaves — the fail-closed guarantees behind everything shoppers see.
- Integration contract & APIs — for engineering teams that want precise control.
- Agents & MCP — operating the platform from an AI agent.
- Roadmap and Support.